Letter of complaint, Business English
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Dear Sir/ Madam,
I am writing to express my extreme disappointment with the accommodation I received while my French course in France offered by your Language School.
At the beginning of my complaint I must inform your office that the French family I was punished to live with was a total disaster. Contrary to what I have been told, besides parents and their children, in the house there was a huge and stinky . Despite my humble requirements connected with my about animals, inherited by birth, I had to suffer from my disease for two long weeks.
Even though I phoned to your office and talked to one of your workers while my course, no answer never came. Above that I have to mark that never had I met more incompetent and irresponsible staff. I hope that you will look into that problem at once.
Furthermore, the language course was not what I have come to expect from your establishment. What happened was that lessons were taking place only three times a week, on the contrary to what I have been told.
Having no other alternative I would have to insist on your office to compensate me for the troubles of my staying at the house of Franz family and for all costs connected with consequences of my disease.
I look forward to hearing from you as soon as possible. You’d better give this matter your urgent attention, or else I really will have to take legal action.
Your faithfully,
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